Frequently Asked Questions

Everything you need to know about shopping with The Couture Club.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the UK, while international orders can take between 7-14 business days depending on the destination.

What is your return policy?

We offer a 28-day return policy from the date of delivery. Items must be in their original condition, unworn, with all tags still attached to qualify for a full refund.

Do you offer international shipping?

Yes, we ship to over 100 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.

How can I track my order?

Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to follow your parcel's journey.

What payment methods do you accept?

We accept all major credit and debit cards, PayPal, and flexible payment options such as Klarna and Clearpay for our customers' convenience.

How do I know which size to order?

Each product page features a detailed size guide. We recommend checking your measurements against our charts to ensure the perfect fit for our signature silhouettes.